Job Interview Questions for A Chip Shop Assistant Fryer

- - - - Job Interview Question 1: What is your chip shop experience?

- - - Job Interview Question 2: How would you deal with a customer who is not happy with the food served?

- - - Job Interview Question 3: How would you increase “meal of the day” sales?

- - - - Job Interview Question 4: Give an example of when you worked under pressure?

- - - Job Interview Question 5: How do you feel about working in a hot chip shop environment?

- - - Job Interview Question 6: Have you ever done a repetitive job before and what did you do to make it easier?

- - - Job Interview Question 7: Give me an example of your excellent customer servuce skills?

- - - - Job Interview Question 8: How would you deal with a customer who was drunk?

- - - Job Interview Question 9: Do you prefer the work behind or in front of the chip shop counter?

- - - Job Interview Question 10: Do you know any frying temperatures, food hygiene regulations and fridge temperatures?

- - - Job Interview Question 11: Do you have any questions for me?

July 30, 2014December 6, 2020

Job Interview Questions for River Island

- - Job Interview Question 1: What is your experience in retail?

- Job Interview Question 2:
  - When have you really gone out of your way to help someone?
  - How did you go out of your way?
  - Can you describe what you did?
  - What was the person’s response to what you did?

- - Job Interview Question 3:
    - Describe a time when you completed a task.

- Job Interview Question 4:
  - Give an example of when you have supported other people in a team to achieve a task.
  - What do you think would the best part of working in a team
  - Tell me what special contribution you feel you can make to the team?

- - Job Interview Question 5:
    - How would your friends/previous managers describe you?
    - What have you done to give them this impression?
    - What would they say was your best attribute and your worst attribute?

- Job Interview Question 6: Do you have any questions for me?

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

You will probably also be asked to split into groups to choose an outfit from the clothes in the store.

Afterward, you’ll have to justify why you chose the outfit, in front of the group.

Article Source: River Island Recruitment Event

July 29, 2014November 17, 2020

Job Interview Questions for Royal Mail Postman or PostWomen

Royal Mail Postal Service Job Interview.

Often, out of hundreds of applicants, only 6 candidates will be interviewed. Positions for postal workers are highly competitive.

In most interviews, but this varies on each depo, you will be asked around 8 job interview questions during a 45-minute interview.

Job Interview Questions for Royal Mail Delivery Person

Job Interview Question 1: Give an example of when you had to work on your own initiative?

Job Interview Question 2: How would you deal with a customer who is not happy with the royal mail service they have received?

Job Interview Question 3: As a post person you will do a lot of walking, how do you keep yourself fit?

Job Interview Question 4: Give an example of when you worked to a deadline?

Job Interview Question 5: How do you feel about working in snow or rain, how would you prepare?

Job Interview Question 6: Have you ever done a repetitive job before and what did you do to make it easier?

Job Interview Question 7: Give an example of when you have faced with a particularly difficult situation, what happened?

Job Interview Question 8: How would you deal with a customer who is disappointed with the service provided?

Job Interview Question 9: What makes you different than other candidates?

Job Interview Question 10: Have you ever been in a position of trust by someone giving you something to look after?

Job Interview Question 11: Do you have any questions for me?

Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers. If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.

July 28, 2014December 6, 2020

Job Interview Questions for TopShop

Topshop job interviews are generally split into 3 sections.

Topshop Interview Section Part 1: Telephone Screening Interview designed to check your customer service skills, your personality and your tone, friendliness and rapport.

Topshop Interview Section Part 2: one to one job interview – see Topshop Interview Questions Below.

This section lasts around 45 minutes and the interviewer will check your experience and work ethic. Get ready to give detailed examples of your work.

For some positions, you will be asked to deliver a presentation.

Topshop Interview Section Part 3: 2nd interview and a commercial floor walk.
You may be asked to put together an outfit (for shop assistant roles) Ensure you meet the criteria of the “customer” and offer add-ons; jewelry, bag, bagels, etc

For the interview dress in smart but fashionable clothes.

Topshop Interview Questions

- - Job Interview Question 1: What is your experience in retail or customer service?

- Job Interview Question 2: What specifically appeals to you about working in Topshop?

- Job Interview Question 3: What are the latest fashion trends?

- - Job Interview Question 4: What other outlets are part of Arcadia? (To let you know the stores that are also part of arcadia are: Topshop, Topman, Burton, Evans, Dorothy Perkins, Wallis and BHS.)

- Job Interview Question 5: Tell about a time you went out of your way to help someone you didn’t know?

- Job Interview Question 6:How would you promote account cards?

- Job Interview Question 7: How would you handle an angry customer?

- - Job Interview Question 8: Give an example of excellent customer service?

- Job Interview Question 9: How would you encourage a customer to return to the shop?

- Job Interview Question 10: Do you have any questions for me?

July 21, 2014December 6, 2020

Job Interview Questions for a Makeup Artist

- Job Interview Question 1: What is your experience as a makeup artist?

Job Interview Question 2:Do you have a portfolio of work?

Job Interview Question 3: Which professional products or equipment would use in a salon?

- Job Interview Question 4: Where do you get your creativity from?

Job Interview Question 5: Name three styles you use and where would you sue these styles?

Job Interview Question 6: What are your favorite products?

Job Interview Question 7: How would you explain to a customer that the style they have described wouldn’t work on their face shape?

- Job Interview Question 8: Where did you train to be a make-up artist?

Job Interview Question 9: What are the challenges makeup artist face in their day to day duties?

Job Interview Question 10: Describe a time you had to create a look under pressure?

Job Interview Question 11: Do you have any questions for me?

July 20, 2014July 6, 2021

Job Interview Questions for McDonalds

Job Interview Questions for McDonald’s

With McDonalds being one of the largest fast-food employers in the UK, and the world, there are always a high number of vacancies being advertised at anyone time.

Job range from a crew member to manager, with McDonalds of funding apprenticeships.

For McDonalds recruitment processes and commonly asked questions click here: work for McDonalds

The interview process for a McDonalds role is simple. McDonalds are looking for customer focused team players who is reliable and hardworking.

Each restaurant vary their recruitment process but in the main they follow a structured job interview.

Job Interview Questions and Answers

Job Interview Question 1: What is your experience in customer service?

Summaries your retail and/or customer service experience “I have over 5 years experience working in fast food restaurants…..”
Add any relevant qualifications “…and possess a customer service L2 BTec qualification…”
End why you enjoy customer service “…I’m applying for this role as I enjoy (customer service related duties)”

Job Interview Question 2: How would you handle a customer complaint?

Explain how keeping customers happy increase repeat business (this is McDonalds business strategy)
Give a real life example “An example of handling a customer complaint was when (add situation)…”
Next, explain what steps you took to resolve the customer issue “…to help resolve the issue I remained professional and friendly, I asked questions to see the customers perspective and then worked with the customer to find a solution…”
Finally, end with the outcome “…the customer was really happy and always main a point of being served by myself when she came into the shop.”

Job Interview Question 3: Why do you want to work for McDonald’s

Answer this question by discussing how you like the McDonalds values.
Talk about your own values and how they match those of McDonalds.
Finally, explain how you also like the brand and their products.

Job Interview Question 4: What do you know about McDonald’s?

This question is becoming less common, but is asked enough that candidates do need to prepare for it.
Most people will talk about the history of McDonalds. This is good, but to stand out talk about the McDonalds foundation which is on the above link for McDonalds values.

Job Interview Question 5: What are your strengths and weaknesses?

Keep this interview answer positive
If pushed to discussed weaknesses, talk what lessons were learnt from any weaknesses or mistakes, not the weakness itself.
When listing positives, talk about your strengths that are relevant to the role: customer service, teamwork (as McDonalds want to create a family feel to the workplace) and your work ethic. Examples work well here.

Job Interview Question 6: What skills do you need to work at McDonald’s?

This interview question is really checking if you know the job role.
Talk about a job duty and the required skills for that duty and repeat this formula three times
As an example, “one of the main duties is serving customers. To be great at this task you need good listening skills to understand the order, you need to be friendly and polite, two skills that I naturally possess. And to be a great communicator.”

Job Interview Question 7: Give me an example of teamwork?

Ideally, use an example in a retail or customer service setting.
Start the answer by discussing a team goal or objective. Next talk about your role within the team and the actions you took. Finally end with the team outcome.

Job Interview Question 8: Do you think team work is important?

This question is about the importance of teamwork.
There are many ways to approach this answer: collective learning, supporting each other, creating a family.
When answering the question, mention the reason (above) why teamwork is important. Then give an example of using the (why) is a real work situation.

Job Interview Question 9: What do you do outside of college?

This question is for students applying for a part-time work. For full tike staff, interviewees will be asked “tell me about your relevant work experience?”
Each question is designed to review your transferable skills. IE what have you learnt at college/work that is useful for this role.
Again, think about the job duties and skills required and ensure your answer is relevant to the McDonalds job role you are applying for.

Job Interview Question 10: Do you have any questions for me?

How does the apprenticeship program work?
What are the shift patterns?
Do new employees work in all areas of the restaurant?
What is the management style of the restaurant?
What do you like about working for McDonalds?

July 20, 2014December 6, 2020

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July 16, 2014December 6, 2020

Job Interview Questions for a Next Sales Assistant Job

Job Interview Questions for a Next Retail

Job Interview Question 1: What is your experience in retail?
Job Interview Question 2: How would you handle a customer complaint?
Job Interview Question 3: What would you do if a customer order hadn’t arrived and they desperately needed the item?

- Job Interview Question 4: How would you deal with busy periods when customers just literally want to get in and out?
- Job Interview Question 5: If you were due to go home and you were supporting a customer what would you do?
- Job Interview Question 6: Have you ever dealt with a rude customer? What did you do?
- Job Interview Question 7: Why do you want to work for next?

Job Interview Question 8: Do you ever shop in next? What was your first impression?
Job Interview Question 9: What type of customer shops in the next stores?
Job Interview Question 10: How would you encourage customer retention?
Job Interview Question 11: Do you have any questions to ask me?

July 15, 2014May 12, 2021

Job Interview Questions for Marks and Spencers

Marks and Spencers Job Interview Process

Often out of 300 applicants only 6 candidates will be interviewed. In most interviews, but this varies depending on the job sector and employer, you will be asked around 10 questions during a 45-minute interview.

With Marks and Spencers being one of the most famous and oldest UK retailers, competition for advertised roles is high.

To help M&S decide which applicant to offer a position to their job interveiw process is broken down into 3 stages.

Marks and Spencer job interviews 3 stage Process.

Stage one – online application and test, you are given a number of questions (example below) and you have to choose which statement you are most like and least like.

This part of the Marks and Spencer’s interview is to highlight your personality and work ethic; referencing customer service and teamwork is key here.

Answer this question “I am the sort of person who” for all answers – add most like and least like.

1 A Seeks to understand the actions of others
B Shows enthusiasm
C Is effective in problem-solving
D Assesses own work in commercial terms

2 A Puts the customer first
B Is prepared to make tough decisions
C Is respected by others
D Focuses on the longer term

3 A Writes clearly and succinctly
B Adapts to change positively
C Builds effective teams
D Is positive about work

4 A Recognises the potential of others
B Is committed to achieving high standards
C Takes responsibility for own decisions
D Assesses the risks involved in decisions

5 A Sticks to recommended working procedures
B Keeps track of own activities
C Promotes teamwork
D Absorbs knowledge quickly

6 A Works hard to meet customer needs
B Is effective in written communication
C Recognises how people are feeling
D Takes calculated risks

7 A Allocates realistic time scales for activities
B Is reliable
C Takes care in self-presentation
D Takes an energetic approach to work

8 A Draws appropriate conclusions
B Is flexible in approach
C Is effective in providing a strategic view
D Takes responsibility for the consequences of own actions

9 A Advises others on how they may best apply their talents
B Acquires new skills rapidly
C Remains focused when faced with difficulties
D Has strong commercial instincts

10 A Checks work for errors
B Is able to settle others in conflict
C Co-ordinates group activities
D Identifies urgent decisions

11 A Observes others’ behaviours
B Encourages a culture of continuous learning
C Drives others towards goals
D Thinks in strategic terms

12 A Generates workable solutions
B Encourages co-operation within teams
C Recovers quickly from setbacks
D Encourages risk-taking

13 A Delivers high-quality service to customers
B Is aware of competitor activity
C Makes time for planning
D Can be trusted not to compromise on standards

14 A Warns others in advance of unplanned schedule changes
B Expresses self confidently in groups
C Stands by own decisions
D Structures work appropriately

15 A Is determined to succeed
B Demonstrates commitment to the development of others
C Is open to new ideas
D Takes calculated risks when appropriate

16 A Establishes good relationships with others
B Finds out the causes of problems
C Ensures the team remains focused
D Supports colleagues

17 A Shows drive and determination
B Makes the best use of learning opportunities
C Identifies opportunities to reduce costs
D Takes risks rather than missing opportunities

18 A Identifies talent
B Focuses on organisational plans
C Accepts accountability for own decisions
D Works to please the customer

19 A Is decisive
B Introduces fresh insights
C Keeps the attention of the audience when speaking
D Pays attention to planning

20 A Arrives at work on time
B Shows commitment to the organisation
C Remains objective under pressure
D Writes in a fluent manner

21 A Gives advice to others
B Relates to others at all levels
C Considers what the organisation will achieve in the long-term
D Avoids jargon in written communication

22 A Follows safety rules and regulations
B Remains composed under pressure
C Seeks responsibility
D Analyses relevant information

23 A Admits own mistakes
B Is effective in dealing with commercial issues
C Takes customer complaints seriously
D Gets the best out of individuals

24 A Changes the opinions of others
B Keeps sight of overall goals and objectives of the organisation
C Takes risks by adopting new directions
D Fits in well with the team

25 A Generates imaginative alternatives
B Is realistic about time scales
C Makes quick decisions under pressure
D Uses feedback to increase organisational effectiveness

26 A Motivates others to achieve goals
B Is effective in persuading others
C Quickly builds rapport
D Is prepared to take the initiative

27 A Wants to get ahead in the organisation
B Chooses appropriate words and expressions
C Identifies customer needs
D Follows instructions from others

28 A Defines team goals
B Effectively manages own emotions
C Recognises own mistakes
D Identifies the core of a problem

29 A Remains confident in ambiguous situations
B Connects well with the team
C Is profit conscious
D Takes calculated risks

30 A Works towards long term organisational goals
B Memorises facts and processes
C Produces clear project plans
D Presents a positive image of the organisation

Stage 2 – Assessment

The assessment consists of one exercise that is designed to assess your ability to deliver great customer service.

There will also be an opportunity for you to talk with a member of the Marks and Spencer team during a one-to-one discussion where you can ask any questions you may have regarding the job.

This discussion does not form part of the assessment. The whole assessment should last around an hour.

Stage 3: Job Interview Questions for Marks and Spencers

Below is a list of 10 Marks and Spencers Interview questions. As part of your job interview preparation with have created a list of potential answers to commonly asked retail interview questions.

Job Interview Question 1: What is your experience in retail or customer service?

Summaries your retail experience “Collectively, I have X number of years experience in retail…”
Explain what you enjoy about this line of work “…I enjoy A, B and C..”
End with your career goal “..long term I want to become ( a retail manager as an example)”

Job Interview Question 2: Why do you want to work for Marks & Spencers?

Mark and Spencer have a long history. During the interview answer, you can embed some of the history into the answer.
Also, review M&S company values to show how your personal values are in line with M&S company values.
Finally, talk about your (positive) experience of being a Mark and Spencer customer.

Job Interview Question 3: What makes Marks and Spencers better than its competitors?

Be specific – focus on customer service, quality, history, anything really that makes you want to work for the organisation.
If known, talk about a local competitive company and compare both organisations.
End, with an idea on how M&S can have an advantage over the competitive company.

Job Interview Question 4: Give me an example of a time when you’ve had to work in a team.

Ideally, when answering a ‘skill’ question, use an example relevant to the role – customer service, team leader or cafe worker.
But this isn’t necessary. M&S, here, are looking for an example of teamwork and a teamwork example can come from a sports hobby or a team tasks at university.
In the example, explain the task, actions, and outcome. In the actions make it clear what duties you completed.

Job Interview Question 5: Give me an example of when you have to work individually to complete a task quickly.

In retail employees mainly work as part of a large team. But day-to-day tasks are individual.
Employers are searching for evidence of self-motivation, work ethic, and enthusiasm.
First, explain how you are a self-starter who enjoys completing tasks. Then give an example – Explain a time-bound task that was needed to be completed urgently. Discuss how you managed your time by ordering the required actions by importance. Finally, state how your self-motivation ensures the duties were completed by the deadline.

Job Interview Question 6: How would you react in a situation where a customer is upset?

A good starting point is to reference how you are a great communicator or experienced in customer service.
If you have dealt with an ‘upset’ customer you can answer this question with an example (follow the teamwork interview answer structure)
For applicants with no customer service experience, explain the steps you would take to help the customer: listen to the reason why the customer is upset, what you did to support the customer and the outcome to these actions.

Job Interview Question 7: What can you offer this role?

This open question is great as it allows you to discuss your strengths.
Think about the job criteria and discuss personal strengths relevant to the job role.
Be positive, enthusiastic and tell any unique selling points.

Job Interview Question 8: What is good customer service?

Key customer service skills are: listening, explaining, empathy, supportive, negotiation, and friendliness.
As well as listing customer service skills, explain why customer service is important – the bottom line is customer retention.
If you have an example of providing exceptional customer service, discuss this here.

Job Interview Question 9: How is online shopping affecting retail businesses?

Online shopping is becoming highly popular. But some customers still value the in-shop experience. Explain the different ‘wants’ of each customer type.
Focus the main part of the answer of how you and M&S can improve customer experience to increase customer loyalty – mention how your skills could support this.

Job Interview Question 10: Do you have any questions to ask me?

How does senior management embed the company values into day-to-day tasks?
What training and development opportunities are available to staff members?
What are the busiest periods?
How long do employees often stay with the company?
What do you like about working for Marks and Spencer?