Job Interview Questions for Subway

- - - - Job Interview Question 1: What is your customer service experience?

- - - - Job Interview Question 2: Why would you like to work at subway – what most appeals to you?

- - - - Job Interview Question 3: What is your best accomplishment at work?

- - - - Job Interview Question 4: Why is subway different?

- - - - Job Interview Question 5: Tell about a time you went out of your way to help a customer?

- - - - Job Interview Question 6:How would you promote a subway store card?

- - - - Job Interview Question 7: How would you handle an angry or drunk customer?

- - - - Job Interview Question 8: What hours can you work?

- - - - Job Interview Question 9: How would you encourage a customer to return to subway?

- - - - Job Interview Question 10: Do you have any questions for me?

October 29, 2014December 5, 2020

Job Interview Questions for Accessorize

To start with the recruitment team at Accessorize you will be given an overview of the company and then asked to complete a group exercise, as an example: you have been given a bowl a fruit, paper and pens and asked in group use this to describe the clothes/items monsoon sell.

This is then followed by a one to one job interview:

- - - - Job Interview Question 1: What is your experience in retail or customer service?

- - - Job Interview Question 2: What specifically appeals to you about working in Accessorize?

- - - Job Interview Question 3: What skills can you bring to Accessorize?

- - - - Job Interview Question 4: What do we sell at accessorize?

- - - Job Interview Question 5: Tell about a time you went out of your way to help a customer?

- - - Job Interview Question 6:How would you promote accessorize account cards?

- - - Job Interview Question 7: How would you handle an angry customer?

- - - - Job Interview Question 8: Give an example of excellent customer service?

- - - Job Interview Question 9: How would you encourage a customer to return to the shop?

- - - Job Interview Question 10: Do you have any questions for me?

October 14, 2014May 8, 2021

Job Interview Questions for Bar Staff

One of the most commonly sought-after jobs is working in a bar.

Why? Two reasons. One, many students will apply for part-time bar work to gain an income while studying.

The second reason is that many career professionals use a bar job to move into bar management work.

This article won’t discuss managerial job interview questions, instead, the post will focus on the answers required for passing a bartender position.

First job applicants need to understand that bar manager’s, when recruiting new staff, look at personality and skills more than experience and academic qualifications. Having a previous bartender or customer service is an advantage, as interview answers can highlight skills and qualities through sharing experiences.

Employers require the following skills when hiring new staff. It is these skills that need to be referenced throughout all job interview answers:

Rapport building for customer service skills
Working under pressure or in a busy environment
Trustworthiness due to cash handling
Knowledge of drinks, cocktails, and bar technical terms
Communication – a key skill for teamwork and customer service
Ability to deescalate situations for when a customer become drunk
Punctual due to staff shift changes
Numeracy skills for handling cash and tilling up at the end of a shift

Generally speaking, bartender interviews are fairly relaxed.

The interview style is a mix between a structured interview and an informal interview, with several set questions but often ad-hoc questions depending on where the job interview naturally leads to.

Employers try to create a relaxed atmosphere, putting applicants at ease by initially asking none-interview questions about their journey to the interview or what they are studying at University.

In short, as long as interview questions are delivered confidently and relate to the required skills, applicants will do well.

Job Interview Question 1: What is your bar staff experience?

Discuss any direct bar-tender experience – state the number of bars you have worked in and the collective number of years in the industry. Explain the types of bars and give an overview of past tasks.
If you haven’t got bar work experience, discuss any customer service roles. Explain how the skills gained from working in customer service will transfer to working in a bar. detail any duties (serving customers, cashing up, etc) that are required in the position you are applying for.
When you have no work experience, detail your skills and qualities. To give examples use activities or clubs at school or university.

Job Interview Question 2: Explain what customer service means to you?

Explain how keeping a customer happy increases repeat business increasing profits.
State how you possess excellent customer service skills and give an example of your customer service skills.
In the example explain the situation -may be a customer was angry because they received the wrong drink. Give a step-by-step explanation of what you did to make the angry customer happy.

Job Interview Question 3: Which cocktails can you make?

If you are an experienced cocktail bartender, state with confidence how you excel in making cocktails. Link this to a previous position (to show relevance) and list the cocktails you can make.
If you don’t have cocktail-making skills. Explain how this is something you want to master. Talk about cocktails and discuss any relevant knowledge IE key ingredients, popular cocktail choices, etc

Job Interview Question 4: How would you deal with a customer who was drunk and demanding more drinks?

Examples work best for situational interview questions. Detail the situation and what actions you took to deal with the drunken customer.
For anyone without direct experience, simply explain what you would do. Include: remaining calm, informing your manager, calming the customer down, refusing drinks politely.

Job Interview Question 5: How would you promote deals?

Explain that you use a 3 step process:
Step 1 – build rapport by welcoming the customer to the bar and taking the drink order
Step 2 – explain the deal highlight the benefit (cost, exclusivity, taste, freebies)
Step 3 – if a customer is reluctant offer a small sample as the increases purchases of the deal

Job Interview Question 6: Give me an example of teamwork?

Start the answer by confidently confirming that you are a team player ‘In all my previous roles I have worked within a team..’
State the example by explaining a task the team had to complete
Discuss your role within a team (leader, action taker) and how you supported other team members
Finally, give the outcome to the team task

Job Interview Question 7: What different ales do you know?

Prior to the job interview research different drink brands
In the job interview list the drinks by sorting these into categories: pale ales, American wheat bears, etc) as this gives the answer a logical sequence
End by talking about your favourite drink

Job Interview Question 8: How would you remember a big order?

If you possess a good memory, start the answer by stating this fact.
Explain what system you use for remembering large amounts of information. This could include writing the order down, using the memory palace technique or simply repeating the order to the customer.
Give an example of remembering a large amount of information – this could be studying for an exam

Job Interview Question 9: How would you increase repeat custom?

Customer experience is key here. Explain how you go above and beyond to ensure customers are happy
Give an example of what you have done previously to help others (ideally in a work situation) This could be making a big deal out of a customers birthday
End the answer by stating how that customer came back time and time again to your business/bar

Job Interview Question 10: What makes you a good bar staff member?

Start the answer by stating some of the skills required for being a good bar-tender.
Explain how you possess these skills, referencing previous answers.
End, with a selling statement ‘..to summarise I make an excellent bar-tender because ….(passion, customer service, likeability, teamwork, any key skill you possess)

Job Interview Question 11: Do you have any questions to ask me?

What are the busiest times?
Do you specialise in any drink types?
Is there any training to learn how to make cocktails?
What type of customer uses the bar?
What do you like about working here?

October 7, 2014December 5, 2020

Interview Fails The 3 Reasons.

There is nothing more frustrating than being turn down for a job position that you know you will be highly successful at. Often to the employer’s loss, applicants are refused job offers due to their interview alone, not their ability in the workplace and in many cases it is because of 3 simple reasons.

Due to you find that you fail at job interviews? Do you attend numerous job interviews but never make the grade? Is your interview letting you down? If you are failing at the interview stage of the job application you are likely to fall into one or more of these three traps.

God Complex.

Some job applicants know they are good at what they do and create their own god complex in the workplace.

Past experiences have proven time and time again that they are the master of their industry, skilled in their sector and have the knowledge to know that will succeed whether they work.

This god complex creates interview contempt, often leading to half stories, weak answers and a real lack of effort because you know you can do this job…better than anyone else.

Knowledge is Power and in the workplace power creates profits, but the job interview is much more than recruiting the person with particular expertise, as many interviewers want to recruit someone they like, someone who will fit in with the team and an employee who they can trust.

To be successful in the job interview you need to create likability and rapport. You need to build a platform of trust before you highlight your unique selling point.

Without likeability your success will be shot down, answers that highlight your expertise will be un-believed, negatively distorted and discarded. Without likeability, your interview will be likely to go limp.

Following the Crowd

Are you unique, an individual or do you follow the crowd? Employers are looking for those few employees that will make a real difference in the workplace, those with expert knowledge and a unique selling point. Why recruit you, if you can only do what every other applicant can?

Your expertise, unique selling point, the reason for your success is what will get you the job offer.

Throughout the job interview, you need to give real examples of how you have gone above and beyond, highlight your sector expertise and explain in detail how you will increase profit, boost productivity and how only you alone can turn this business around.

You can give examples of past success but in the main focus of the interview, your answers on future successes.

Discuss how you will implement new procedures and the outcome this will achieve. Give an insight into your expertise by sharing ideas and suggestions. Have a plan of what you will do once recruited and share this with the employer.

Make yourself valuable, become an asset they can’t live without, throughout the interview create an aura of power.

Crippling Confidence

All-powerful people ooze confidence as confidence is seen as power.

Stuttering, head down, hand shaking, murmuring, quite interviewee will be perceived as weak and weak applicants don’t make the mark.

Experiences, successes and skills are weakened when delivered unconfidently.

To be successful you have to be confident; confident in yourself, in your delivery, in your gestures and body language.

Confident in your tone, your answers and confident in your ability to do the job.

Repetition increase confidence as you can unconsciously deliver answers to interview questions without having to think.

Breathing deeply relaxes you and creates positive body language naturally.

Preparation and practice is the key to interview confidence.

There are many ways to be confident in the job interview, but if your nerves get the better of you then you can say goodbye to any decent job offer.

How To Be Successful in the Job Interview.

To win more job offers and to be offered a salary that meets your expectations you first need to be confident about your experience and skills, use breathing and mental imagery techniques to boost your confidence.

Once confident use this confidence to increase likability with the employer. We all like people who are like us, find common ground and listen to what the interviewer has to say.

With the employer eating out of your hand, seal the deal by discussing your unique selling point, talking about future successes and being seen as a rare commodity that will increase profitability.

October 6, 2014November 3, 2020

Job Interview Questions for B&M Bargins

Job Interview at B&M Bargains

B&M Bargains receive hundreds of applicants for each advertised position and use their recruitment process to offer one lucky candidate the advertised position.

The key to passing job interviews in preparation and practice, this sounds obvious but is often overlooked with the average interviewee spending around only 60 minutes preparing for their job interview.

This article will explain the B&M bargains recruitment process and list commonly asked job interveiw questions.

We will also layout the format for answering each job interview question, helping B&M applicants to prepare for their job interview.

Job Interview Format B&M Bargains.

B&M Bargains job interview starts with a presentation about the benefits of working at B&M which is delivered by a current member of staff.

Interviewees then have a chance to ask questions – use this opportunity to ask a practical question that allows you to look good.

The second interview stage is a group interview. Interviewees will be given a group task to complete. Throughout this task the observers are looking for teamwork; applicants need to ensure they ask questions and listen to their teammates, as this shows a collaborative approach.

Communication is key here. Read the instructions of the group task allowed, and check the team’s understanding. Encourage quiet teammates to get involved to highlight natural leadership skills.

Finally, applicants are invited to a one to one interview. This final stage is a traditional competency-based interview

Job Interview Questions B&M Bargains.

Job Interview Question 1: What is your retail experience?

The initial question at a B&M Bargain interview allows the applicant to showcase their skillset.

Either start by stating any customer service, retail or warehouse experience (depending on what position the applicant is applying for) “I have over X years experience in Y role…”

Give additional detail by expanding on the duties “…in my last position at (company name) I was responsible for X, Y and Z..”

Conclude the interview answer with a short summary capturing a strength relevant to the advertised position “.to conclude I always enjoyed working in (job position) and my managers have always stated how (add skill/selling point)

Job Interview Question 2: Why do you want to work for B&M Bargains?

Research, prior to the job interview, is required here. No employer wants to hire ‘anyone’ instead employers are looking for employees who are passionate about their company, mission and vision.

When answering the ‘why do you want to work here’ question quote researched facts from the B&M Bargain ‘mission’ page:

B&M pride themselves on selling big brands at low margins
B&M have high store standards
B&M want a positive impact on the local community

Mission: “Our vision is simple…to be Britain’s Number 1 Variety Retailer.”

Job Interview Question 3: What do you know about B&M Bargains?

As discussed above, organisations, these days, are only looking to hire new employees who like the company brand – this is about staff retention. To answer this interview question applicants can have a quick look at the B&M Bargains ‘about us‘ page:

B&M was formed in 1978
B&M now has over 600 stores
Initially, the first store was in Blackpool
Over 4 million customers shop at B&M each week

As well as highlighting knowledge about B&M Bargains, it is equally important to explain what interests you about the role “….I have always enjoyed how a warehouse is a process-driven machine…..”

Job Interview Question 4: Do you see yourself working at B&M Bargains in the next 5-10 years? If not what are your plans?

Staff recruitment can cost businesses around 1/3rd of their profit. To decrease this overhead cost employers spend time to only recruit applicants who they believe will stay working within their organisation for a longer period of time.

“Yes, my career goal is (add relevant career goal ‘retail manager’ as an example) Before applying for a job with B&Ms I looked at several retail outlets, but the training, mission and overall customer experience I get when I shop at B&M made me apply for this role.”

Job Interview Question 5: What do you think you will enjoy most about working at B&M Bargains?

Before answering this question re-read the job specifications. The job specification states all the essential criteria required for the role. As part of the answer state several of these criteria “I enjoy jobs that work directly with customers, creating a positive shopping experience….”

Add to this reply, by referencing why B&Ms as an organisation interest you “…I also like how customers who shop at B&Ms get great deals compared to other supermarkets…”

And end the interveiw answer by talking about the environment “… the other thing that appealed to me was the working environment. When I shop in a B&M store, that is a friendly and professional environment. Staff are always happy to help….”

Job Interview Question 6: Give an example of when you have delivered excellent customer service?

To answer an example interview question you first need to think of experiences relevant to the position the applicant is applying for.

Examples should be set out in a 3 stage plan:

Customer problem
Customer solution
Customer outcome

Start by explaining the issue /problem the customer had. Give detail here – was the customer angry or annoyed? Next, explain the step that you (the applicant) took to solve the issue – make reference to going out of your way to please the customer. And finally, explain how happy the customer was, how they purchased extra good and become a lifelong shopper at (organisation).

Job Interview Question 7: What type of customers shop at B&M?

Some retail job interveiw questions are designed to test your specific knowledge about the organisation.

Being asked about a customer profile is really the interviewer asking how much you know about B&Ms. If you know the type of customer who shops at B&Ms you are likely to be a customer yourself.

“Well, I’m the ideal customer. I like quality products and cheap prices…”

After this ‘soft’ opening, state the type of customers B&M has – shopping in the store on a Saturday afternoon will give you your ideal answer.

Job Interview Question 8: What makes you different than other applicants?

To be successful in a B&M Bargains job interveiw you need to stand out.

Are you customer-focused, well organised, a great communicator? At university did you come out with 2.1? at school did you volunteer in the community? Have you set up your own online business? Have you never had a sick day during the last 30 years in work?

There are many ways to stand out in a job interview by stating your strengths, your skill, qualities and unique selling point.

When picking a ‘strength’ or ‘experience’ try to pick something that isn’t to common – most teenagers had a paper-round and most adults have several years of relevant experience. What makes you different?

Job Interview Question 9: How will you remember where the vast amount of stock is placed?

A key task for retail and warehouse B&M positions is being able to remember where stock is located.

It is easy to answer this job interview question by implying stating “I have an excellent memory” The answer is good in terms of stating the applicant has the required skill but isn’t enough to gain high marks on the interview scorecard.

Instead, give an example of when you had to find stock in a large warehouse or when a customer in a store needed to urgently know where several key items were. Give an explanation of the strategy or technique used to memorize large amounts of information.

Graduates and school leavers, with little work experience, can highlight this skill by referencing how they were required to remember a large column of data and stats for an exam.

Job Interview Question 10: Do you have any questions for me?

Always be prepared to ask questions at the end of the interview. Good topics to discuss can include; company growth or expansion, questions on personal development and training and questions on company values, staff retention, and company achievements.

Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers.

If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.

October 1, 2014December 5, 2020

Job Interview Questions for TGI Fridays Waiter

Job Interview Questions for TGI Friday – waiter

Often with TGI Fridays, you will be asked to complete a 2-hour work trail to check for your skills and strengths.

Following this, successful applicants will be asked back for a one to one job interview with the branch manager

- - - Job Interview Question 1: What is your waitering experience?

- Job Interview Question 2: Why do you want to work at TGIs?

- Job Interview Question 3: How to you respond if a customer said they had received the wrong order?

- - Job Interview Question 4: Give me an example of working in a team under pressure?

- Job Interview Question 5: What experience in customer service do you have?

- Job Interview Question 6: What type of food do we sell at TGIs?

- Job Interview Question 7: How would you remember the specials

- - - Job Interview Question 8: How would you ensure that customers enjoyed their experience?

- Job Interview Question 9: How do you upsell?

- Job Interview Question 10: Do you have any questions to ask me?