Aristotles Teaches How To Persuasion in a Job Interview

Aristotles Teaches How To Persuasion in a Job Interview

 

Persuasion is the goal of the job interview.

 

In the job interview you need to influence, persuade and  motivate through the answers of your job interview answers. You naturally persuade all the time, through the words you say and how you say these words. The problem is you may persuade people not to recruit rather then persuade them to offer you the desired job position.

 

Aristotle  was a master of the persuasive language. We have took the leanings of Aristotles rhetoric and made it relevant to the job interview.

 

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

 

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Need helping to pass your next job interview? You can book a SKYPE Interview Coaching Session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com

  • Learn How to Structure Your Interview Answer
  • Interview Confidence Session – Boost Your Interview Confidence
  • Mock Interview – Practice and Prepare for Your Next Job Interview 

 

 

 

Ethos, Pathos, Logos

 

 

Ethos is your character, how you come across to the interviewer. In a job interview you need to be seen as credible, an authority. If the job interviewer believes in you, they will listen to you, if they listen to you, they will want to buy you (offer you the position) Aristotle said “We believe good men more fully and more readily than others.”

An example of an ethical appeal: “What I have learnt from working in this industry for over 28 years is…” Your duration of experience has a direct path to your Ethos.

 

Pathos creates an emotional response from the interview panel. In the job interview situation you need to appeal directly to the interviewers emotions. The great interviewee controllers the employers emotions throughout the job interview, taking them on an emotional roller coaster.

 

An example of an emotional interviewer answer is “have you ever been in a situation when a multi-pound deal was just about to be lost….what I did to turn things around was…” By getting an employer to imagine/remember a negative situation stirs up their negative emotions, before you create positively emotional pull, by explaining your positive outcome.

 

 

 

   

 

 

Logos is a way to use logic; reasoning, data, statistics and even debates and arguments. Imagery creates an emotional pull, logos allows you to give the facts to back up the story. “This technique increased profit by 35%..” “9 out of 10 people benefited from X”

 

 

 

Interview questions and answers

 

 

 

 

 

Interview Preparation Resources

 

Other People Who Read This Article Also Read:

 

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8 Job Interview Questions for Any Customer Service Job Interview

8 Job Interview Questions for Any Customer Service Job Interview

 

Customer service positions are more in demand then ever before. Why? Automation.

More and more customer service roles such as retail positions, garage jobs and generic customer service roles are completed by machines and online automated systems. This means that more people are applying for the same position – competition is high for each customer service role.

The good news is…many customer service applicants don’t practice for their job. They rarely practice job interview techniques, they rarely prepare interview answers, and they never think to sell themselves. This article will teach to be ready for your next customer service job interview.

 

 

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

 

Sponsored Ad


 

 

Need helping to pass your next job interview? You can book a SKYPE Interview Coaching Session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com

  • Learn How to Structure Your Interview Answer
  • Interview Confidence Session – Boost Your Interview Confidence
  • Mock Interview – Practice and Prepare for Your Next Job Interview 

 

The key to passing job interviews in preparation and practice, this sounds obvious but is often overlooked, with the average interviewee spending around only 60 minutes preparing for their job interview.

This article will help you to prepare and to pass your next job interview in 2 separate ways.

1. You will learn 8 common asked interview questions for a customer service position

2. You will be given an explanation of the type of answer the interviewer is looking for ( a guide to what the employer wants you to discuss )

 

Customer Service Job Interview Questions 

 

Job Interview Question 1: 

 

“What experience do you have in customer service?” 

 

In all customer service job interviews you will be asked, often at the interview start, to summaries your experience in customer service roles. There are a couple of key elements that you need to discuss  during the job interview. Everything you say here has to be told in a positive perspective. 

 

Summarise your experience and have a focus on the key skills required for this position;

 

  • Customer service skills – how you make customers feel special 
  • To communicate with different people, while building rapport 
  • Able to up-sell, increase loyalty card membership and promote special offers 
  • To turnaround angry customers into complaint customers 
  • IT skills, use of retail technology 

 

 

Job Interview Question 2: 

 

“What would you say to an angry customer to make them stay loyal to the firm?”

 

Customer service example questions are common in customer service job interviews. Most interviewees answer how they would listen to a customer and help to solve their problem. What you need to say when answering this interview question, to stand out, is a sentence about the situation. Don’t just say the customer was angry, instead give detail of the circumstances (this was the interviewer will visualize the potential problem)

For situational job interview questions, answer using a real life story or example

  • state the situation – why the customer was angry/difficult 
  • explain how you remain calm and how this calmed down the customer
  • discuss what you did to support the customer while following processes and procedure 
  • explain the outcome of the situation *ensure this is positive 

 

 

Job Interview Question 3: 

 

“Give an example of when you have up-sold to a customer?” 

 

Up-selling in many customer service roles is a key job criteria. Employers want customer service staff to sell without selling. Your example here is when you have up-sold to a customer by being friendly. A good example to use is selling customer loyalty cards/store cards. The reason why this example is strong is because you are getting a customer for life (or for as long as they keep the store card) which means the sales keep coming

 

   

Job Interview Question 4: 

“How do you make a customer relax?”

 

Many customers are weary of sales people and customer service staff as they believe they are out to steal from them. Employers know this, and want to employee staff who understand how to make a customer relax. This situation arises in situations when you as a customer service staff member doesn’t have a goal to sell.

 

Your example, which you should use when answering this type of interview question, should cover:

 

  1. how you listen patiently to the customer
  2. your approach – friendly and professional
  3. your attitude/manner
  4. the tonality of you use to create the feeling of relaxation
  5. how you communicate

 

Job Interview Question 5: 

“Give an example of how you have supported customers with disabilities?”

This question is commonly asked only in certain customer service niches, often a company that offers a service to the general public (not retail)

When answering a question about supporting customers with disabilities include how you checked what support they required, how you informed other staff members and if there is any additional information you need to be aware of

 

 

Job Interview Question 6: 

 

“Why should we employ you?” 

 

Think again about the job specification and the skills needed for this role. Have a paragraph prepared highlighting how you will be able to do the job and what you can bring to the team. Talk about your work ethic, your passion, your natural qualities – being able to relate to others, your friendly manner and your natural rapport building skills. 

 

For customer service roles with a sales aspect, you need to discuss your ability to sell and meet targets. Always think about the job criteria and use this criteria as part of your job interview answer.

 

 

Interview questions and answers

 

 

 

 

 

Job Interview Question 7:

 

“Do you know anything about this organisation?”

 

Often one of the first questions you will be asked during the interview, employers want employees who will stay with the company, this question and answer will show the employer that you know the company’s history and feel they will be a good employer to work for.

It also shows the employer that you think ahead and carry out research. Answer this question with:

  • The length the organisation has been operating for.
  • How the company started
  • What services/products the company offers
  • Where they are going (have they won any new contracts)
  • All this information is normally found on the internet; on the company home page or about us page.

 

 

 

 

Job Interview Question 8:

“Do you have any questions for me?”

 

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

 

 

Interview Preparation Resources

 

Other People Who Read This Article Also Read:

 

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Job Interview Questions You Need to Prepare For

Job Interview Questions You Need to Prepare For

 

 

Do you have a job interview date fast approaching?

 

Are the fears starting to rise? How much help would it be if you knew what questions you were going to be asked? If you knew the interview questions, could you prepare better interview answers?

 

Of course you could. Predicting interview questions is easy. Generally in the job interview you will be asked around 6-10 interview questions. You will be asked some common asked interview questions, which I will share below, and you will be asked some specific job interviews questions relating to the position you are applying for. Below, I will explain how you can figure out what these questions will be.

 

This article will help you prepare for a successful job interview outcome.

 

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

 

Sponsored Ad


 

 

Need helping to pass your next job interview? You can book a SKYPE Interview Coaching Session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com

  • Learn How to Structure Your Interview Answer
  • Interview Confidence Session – Boost Your Interview Confidence
  • Mock Interview – Practice and Prepare for Your Next Job Interview 

 

 

Job Interview Questions You Need to Prepare for

So lets start with the common asked interview questions. These are the job interview questions that you will be asked in every job interview. The examples below will in the reality of a real job interview be worded differently, but the meaning will be the same.

 

Job Interview Question 1 “Tell me about yourself?”

 

At every job interview you be asked an opening question “why did you apply for this job?” “what is your experience in this field?” “tell me about yourself?” that ask for a summary of you and your experience.

 

You need to prepare a strong opening statement that will highlight your skills, talent, unique selling point and of course your experience in the sector. With this being the first job interview question you have been asked, you need to answer this question with confidence. To answer these opening questions, start by explaining your total years in the industry, your key achievements and one of your unique selling points.

 

What you are doing here is making it clear that you have the required criteria for the position, but that you also have something additional, something that makes you stand out.

 

   

Job Interview – example questions

 

The second section of the job interview is where you will be asked to give examples of the key skills required for the position. This is the competency section.

 

To answer these job interview questions you first need to set the scene. Explain the situation, goal or objective to ensure the interviewer understands the importance of the situation. Next explain the actions you took to achieve the required outcome.   The best way to deliver this is by explaining three things your undertook that had a positive impact on the outcome. Finally, summarize what you did and state the successful outcome.

 

 

Interview questions and answers

 

Interview End

 

At the end of the job interview you will always be asked if you have any questions that you would like to ask them? To stand out you need to ask intriguing questions.

 

Here are a few examples

 

“what made you pick this job?”

“describe the best day in your job?”

“what do you like about working here?”

“how did you gain your role here?”

“what will you achieve in the next 2 years?”

 

 

Interview Preparation Resources

 

Other People Who Read This Article Also Read:

 

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Job Interview Questions for a Job at Rise in Manchester

Job Interview Questions for a Job at Rise in Manchester

 

Rise Manchester offers a tailor-made space for the FinTech community, drawing together the city’s vibrant startup culture and its rich industrial past. In staff they are looking for friendly and fun staff who know there coffee and who can improve their customers experience.

 

If you want a job at rise, here is some questions you will need to answer

 

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

 

Sponsored Ad


 

 

Need helping to pass your next job interview? You can book a SKYPE Interview Coaching Session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com

  • Learn How to Structure Your Interview Answer
  • Interview Confidence Session – Boost Your Interview Confidence
  • Mock Interview – Practice and Prepare for Your Next Job Interview 

 

Job Interview Questions for a Job at Rise in Manchester

 

Job Interview Question 1: 

 

“Tell me about your customer service experience?”

 

The opening question at Rise, will be a generic interview question to gain an insight into your customer service and barista experience.  Summarise your experience and have a focus on the key skills required for this position; how you welcome customers, how you promote the rise philosophy and how you go above and beyond

 

Ensure you mention

 

  • customer service skills
  • strong written and spoken communication skills
  • the ability to solve problems
  • the ability to deal tactfully with customers
  • your friendliness and rapport building skills  

 

 

Job Interview Question 2: 

 

“How do you handle difficult customers?”

 

For situational job interview questions, answer using a real life story or example

  • state the situation – why the customer was angry/difficult 
  • explain how you remain calm and how this calmed down the customer
  • discuss what you did to support the customer while following processes and procedure 
  • explain the outcome of the situation ***ensure this is positive 

 

 

Job Interview Question 3: 

 

“When have you gone and beyond to help a customer?” 

 

Rise isn’t just a coffee shop, its an experience. In an employee Rise are looking for staff members who go that extra mile. Answer this interview question by first stating your work ethic and your temperament. Second give a real life example of when you went above and beyond to help a customer. Remember at Rise the customer base isn’t just shoppers, in fact the percentage of customer are entrepreneurs who spend their day at Rise working

 

   

Job Interview Question 4: 

“What questions do you need when booking a room for a customer?”

 

Many customers book rooms and the stage area. This task requires a level of organisation. When answering this questions explain your strategy for   keeping the administration side of things on point. How do you ensure that you have the correct details; customer detailsl, booking details

 

 

Job Interview Question 5: 

 

“Why do you want to work at Rise?”

 

Be honest when answering this question – Rise has to be the right fit for you, and you need to be the right fit for Rise. What made you apply for this role? Why do you like the environment? To answer this question, start with “The three reasons I want to work at Rise are…” and then give 3 real reasons.

 

 

 

 

Interview questions and answers

 

 

 

 

 

Job Interview Question 6:

“Do you have any questions for me?”

 

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

 

Conclusion 

 

Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers. If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.

 

Interview Preparation Resources

 

Other People Who Read This Article Also Read:

 

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8 Job Interview Questions for an Airport Information Officer

8 Job Interview Questions for an Airport Information Officer

 

With airports increasing in size and more people wanting to spend more time abroad no wonder there are more airport information officer jobs around then ever before. In this line of work you expected salary is between £16-£30k

Employers are looking for employees with a range of skills from communication and customer service skills to diplomacy and IT skills – these skills will be analysed during the job interview, with many employers having a split interview – stage 1 a group exercise and stage 2 a panel job interview

The key to passing job interviews in preparation and practice, this sounds obvious but is often overlooked, with the average interviewee spending around only 60 minutes preparing for their job interview.

This article will help you to prepare and to pass your next job interview in 3 separate ways. 1. You will learn over 10 common asked interview questions for your job position. 2. You will be given an explanation of the type of answer the interviewer is looking for ( a guide to what the employer wants you to discuss ) 3. You will be given an example job interview answer for each individual interview question, allowing you to tweak this answer, making it relevant to your own experiences.

 

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

 

Sponsored Ad


 

 

Need helping to pass your next job interview? You can book a SKYPE Interview Coaching Session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com

  • Learn How to Structure Your Interview Answer
  • Interview Confidence Session – Boost Your Interview Confidence
  • Mock Interview – Practice and Prepare for Your Next Job Interview 

 

Job Interview Questions for an Airport Information Officer

 

Job Interview Question 1: 

 

“Tell me about your experience as an airport information officer?”

 

At the beginning of all airport information officer job interviews you will be asked to explain your experience in this industry. For those of you who are job hopping you need to give an answer discussing your administration and customer service skills.

 

Summarise your experience and have a focus on the key skills required for this position;

 

  • customer service skills
  • strong written and spoken communication skills
  • the ability to solve problems
  • the ability to deal tactfully with upset or angry passengers
  • IT skills

 

 

Job Interview Question 2: 

 

“How do you handle difficult customers?”

 

For situational job interview questions, answer using a real life story or example

  • state the situation – why the customer was angry/difficult 
  • explain how you remain calm and how this calmed down the customer
  • discuss what you did to support the customer while following processes and procedure 
  • explain the outcome of the situation *ensure this is positive 

 

 

Job Interview Question 3: 

 

“What do you need to think about when updating customer details?”

 

Explain a couple of different aspects of data collection.

1; explaining to the customer why you are collecting their data – this will be a new EU law from 2018.

2; double checking the updates are correct

3; ensuring the customer is who they say there are- explain how you check passports and boarding passes

4; not falling for cons – answering customer queries about personal data

5; checking destination, seat number, add-on’s etc

 

   

Job Interview Question 4: 

“What questions do you need to ask passengers booking in?”

 

There are key questions you need to ask all passengers, in the job interview you need to show that you have this knowledge. Explain why you will check flight details, seat numbers, passports, luggage and hand-luggage, destination and add-on’s including transfers 

 

Job Interview Question 5: 

“Give an example of how you have supported customers with disabilities?”

When asked an “give me an example” question you are best to answer this with a story rather then stating what you would do. A story uses emotional based language which increases rapport. When answering a question about supporting customers with disabilities include how you checked what support they required, how you informed the air stewards, how you checked who the disabled passenger is with

 

 

Job Interview Question 6: 

 

“How would you be an asset to us?”

 

Think again about the job specification and the skills needed for this role. Have a paragraph prepared highlighting how you will be able to do the job and what you can bring to the team. It goes without saying that this paragraph should be positive.

 

 

 

 

Interview questions and answers

 

 

 

 

 

Job Interview Question 7:

 

“Do you know anything about this organisation?”

 

Often one of the first questions you will be asked during the interview, employers want employees who will stay with the company, this question and answer will show the employer that you know the company’s history and feel they will be a good employer to work for.

It also shows the employer that you think ahead and carry out research. Answer this question with:

  • The length the organisation has been operating for.
  • How the company started
  • What services/products the company offers
  • Where they are going (have they won any new contracts)
  • All this information is normally found on the internet; on the company home page or about us page.

 

 

 

 

Job Interview Question 8:

“Do you have any questions for me?”

 

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

 

Conclusion 

 

Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers. If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.

 

Interview Preparation Resources

 

Other People Who Read This Article Also Read:

 

Sponsored Ad


10 Job Interview Questions for a Acupuncturist

10 Job Interview Questions for a Acupuncturist

 

This sector is in demand with more Acupuncturist being recruited each year. With expansion comes demand, competition for this role is increasing which means you need to really pull out the stops in a job interview.

Often out of around 50 applicants only 6 candidates will be interviewed. In most interviews, but this varies depending on the employer, you will be asked around 10 interview questions during a 45 minute interview. To increase your job chances of securing a job offer you will learn the answers to 12 sector job interview questions.

The key to passing job interviews in preparation and practice, this sounds obvious but is often overlooked, with the average interviewee spending around only 60 minutes preparing for their job interview.

This article will help you to prepare and to pass your next job interview in 3 separate ways. 1. You will learn over 10 common asked interview questions for your job position. 2. You will be given an explanation of the type of answer the interviewer is looking for ( a guide to what the employer wants you to discuss ) 3. You will be given an example job interview answer for each individual interview question, allowing you to tweak this answer, making it relevant to your own experiences.

 

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

 

Sponsored Ad


 

 

Need helping to pass your next job interview? You can book a SKYPE Interview Coaching Session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com

  • Learn How to Structure Your Interview Answer
  • Interview Confidence Session – Boost Your Interview Confidence
  • Mock Interview – Practice and Prepare for Your Next Job Interview 

nervous2

Job Interview Questions for a Acupuncturist

 

Job Interview Question 1: 

 

“Tell me about your Acupuncturist experience?”

 

One of the most common asked questions in interviews, normally asked at the beginning of an interview, this question gives you the opportunity to deliver a short statement about your experiences and skills relevant to the job position you are applying for.

  • Start with a “selling” line that will highlight your main strength and/or achievement ie “I have over 10 years experience as an acupuncturist..”
  • Keep each point brief as you can explain each point again in more detail throughout the interview
  • You want to interest the interviewer and get them to want to know more about you
  • End this answer with a reason why you’re looking for a new acupuncturist job

 

 

 

Job Interview Question 2: 

 

“How do you carry out an initial consultation with each patient, in order to establish a detailed case history?”

 

Break your process into three parts; the initial appointment booking – what information do you gain here? When you first meet and consult with the patient and how you deal with unexpected information during the session – if you can use a real life experience to showcase this skill.

 

 

Job Interview Question 3: 

 

“What skills will your bring to your team and how will you embed these skills to increase overall profit?”

 

To influence the job interview you need to stand out. Don’t fall into the trap of stating common skills. Instead think about what is unique about you, what you can offer but others can’t. As well as explaining the skill, explain how you and this skill, will increase profits. We all know the holistic therapy is about helping the patient, but business is business and any holistic therapy organisation needs to make money. 

 

   

Job Interview Question 4: 

“Give an example of when you have explained the diagnosis and treatment to the patient and respond to their questions and concerns”

 

This interview question and similar questions are designed to check if you have the required empathy and people skills for this role. The best way to answer this question is by telling a story of a similar situation, explaining what you did to make a difference. 

 

Job Interview Question 5: 

“Explain how you treat patients by inserting fine needles into the skin at particular locations?”

Answer technical questions by explaining the sequence you use. Expolain how you handle the patient and for this example talk about how you stimulate the energy flow along meridians (energy channels) and the body’s own healing response

 

 

Job Interview Question 6: 

 

“How would you be an asset to us?”

 

Think again about the job specification and the skills needed for this role. Have a paragraph prepared highlighting how you will be able to do the job and what you can bring to the team. It goes without saying that this paragraph should be positive.

 

 

 

 

Interview questions and answers

 

Job Interview Question 7: 

 

“What treatments do you know?”

 

Don’t just list moxibustion (burning herbs to warm insertion points), electro-acupuncture (stimulating insertion points with small electric currents), acupressure (to loosen and relax muscles), and cupping etc instead explain when you would use it and why it is preferred over another therapy – this will highlight your knowledge and skill base

 

 

 

Job Interview Question 8:

 

“Do you know anything about this organisation?”

 

Often one of the first questions you will be asked during the interview, employers want employees who will stay with the company, this question and answer will show the employer that you know the company’s history and feel they will be a good employer to work for.

It also shows the employer that you think ahead and carry out research. Answer this question with:

  • The length the organisation has been operating for.
  • How the company started
  • What services/products the company offers
  • Where they are going (have they won any new contracts)
  • All this information is normally found on the internet; on the company home page or about us page.

 

 

Job Interview Question 9:

 

 

“Give me an example of assess patient progress through questioning and examination as well as reviewing treatment plans if necessary?”

 

 

 

Again, answer this question with a real life example, one where you examined a patient and that led to a discovery that you were then able to support them with. This creates interest and intrigue. 

 

 

Job Interview Question 10:

“Do you have any questions for me?”

 

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

 

Conclusion 

 

Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers. If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.

 

Interview Preparation Resources

 

Other People Who Read This Article Also Read:

 

Sponsored Ad


Do You Know the 3 Ways to Overcome Job Interview Nerves?

Do You Know the 3 Ways to Overcome Job Interview Nerves?

 

Often out of 300 applicants only 6 candidates will be interviewed. In most interviews, but this varies depending on the job sector and employer, you will be asked around 10 interview questions during a 45 minute interview. To be the king of the job interview you need killer job interview answers, but…and this is more important you need to be seen as confident, charismatic and charming

The 3 C’s are the packing to the job interview answer. Why is this important I hear you ask????

Think about it, packing has influence. When your buying your weekly shopping the packaging on the product, even if the same product is produce by the same supplier but labelled differently, is key to your purchasing habits. There is a whole sector on sales psychology that you can research.

The job interview is the same – the only difference is that you are selling you skills, qualities and experience. People are influenced more by how you come across, your rapport, the way you express your answers with stories, humor and anecdotes. But this is where the problem is…..most interviewees are too nervous to be confident, charismatic and charming. This article will teach you 3 simple and easy to implement techniques to increase your interview confidence, helping you to influence the job interview.

 

 

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

 

Sponsored Ad


 

 

Need helping to pass your next job interview? You can book a SKYPE Interview Coaching Session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com

  • Learn How to Structure Your Interview Answer
  • Interview Confidence Session – Boost Your Interview Confidence
  • Mock Interview – Practice and Prepare for Your Next Job Interview 

nervous2

Practice and Strategies 

 

Most people only spend around 45 minutes preparing for a job interview

 

Whereas interview professionals spend around 4-5 hours preparing, as they know that a successful job interview can be life changing – how long do you, on average, spend preparing for your job interview?

 

The first way to increase your interview confidence is to use job interview answer strategies. Having a strategy is like having a plan, with a plan you feel more in control and control equals confidence.

 

A job interview strategy allows you to answer those curve ball interview questions with ease. Imagine you get asked one of the most common asked questions in interviews.

Job Interview Question:

 

“Tell me about your sales management experience?”

This question, normally asked at the beginning of an interview, gives you the opportunity to deliver a short statement about your experiences and skills relevant to the job position you are applying for. But most people struggle to answer this question with confidence (which makes the rest of the interview go down hill) because they have no strategy.

 

But with a simple strategy you can answer with ease, as you focus on the strategy not what you are saying.

The strategy for most interview questions is ADS

Answer, Detail, Summary – you answer the question straight away, give detail (often in the form of a story/experience) and summaries your answer (making a clear ending)

With all interview questions the employer is looking for a key skill or experience (to check if you are suitable for the position in their organisation) The interviewer with opening job interview questions want to know if you have the generic experience and skills for this role, the following questions will help undercover specific required skills.

 

  • Answer – give the duration of time in this industry “I have worked in X sector for 15 years…” then state several achievements to highlight your competency “….during this time I have achieved Y and Z…”
  • Detail – give a story or state an experience to create an emotional based interview answer “….I did by (add story)…”
  • Summaries – sum up the whole interview answer “….This is why im applying for the position, with my 15 years experience and my ability to Y and Z, I know i will be asset to your organisation”

 

Remember a strategy gives you confidence, a platform and plan to rely on when feeling nervous

 

   

Simple Nerve Destroying Technique 

 

Science made simple

 

When you are nervous, your heart beats erratically, this erratic heart beat  sends a signal to the  amygdala part of your brain. This signal fires of the flight, fight or freeze response. In this state your mind works differently, your logical part of your brain shuts down and you respond automatically – this is why you forget your well planned job interview answers during the job interview.

 

For more information on how you can control your  mind read this book Evolve the Mind  

 

To control this reaction all you need to do is control your breathing – as this sends the opposite signal to your brain. To be in control you need to breath rhythmically

 

  • Breath in for 4 seconds
  • Hold the breath for 3 seconds
  • Breath out for 8 seconds (a long strong breath)
  • Repeat until you feel relaxed

 

Rhythmic breathing  changes your hart rate and sends more oxygen to your brain helping you to create a state of relaxation. This is key, because the most charismatic people are those who come across controlled and relaxed

 

Interview questions and answers

 

 

Power Game 

 

People become afraid when intimidated by others

 

The job interview is often, unintentionally (with some high powered job interviews – intentionally) a power play. In a one to one situation, there is always a power game where one person is more in control then the other; we often take our lead from this power person without being aware of it

 

In the job interview you need to be in charge. To become more powerful you can show your authority for your sector by stating information about the sector that other people aren’t aware of (a quick google search can help you uncover some interesting facts about your niche)

 

But there is the person power play, where we react different to different people in the same situation. If you see someone s intimidating you will feel intimidated

 

First you need to dress to impress, everything about you has to shout power. Secondly and more importantly you need to look for those little things that will show you at the interview is human. Look for scuffed shoes, dandruff, loose buttons on shirts or a dirty office. By finding things that diminish the feeling of power from the interviewer you will feel more relaxed – the best state for a job interview

 

The power game is simple but has a massive psychological impact on your job interview and the job interview outcome

Conclusion 

 

Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers. If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.

 

The techniques stated above are simple and easy to implement. They will help you to control your state creating a state of confidence that allows you to sell yourself while remembering your key selling points

 

Interview Preparation Resources

 

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12 Job Interview Questions and Answers for a Sales Manager

12 Job Interview Questions and Answers for a Sales Manager

 

Often out of 300 applicants only 6 candidates will be interviewed. In most interviews, but this varies depending on the job sector and employer, you will be asked around 10 interview questions during a 45 minute interview. To increase your job chances of securing a job offer you will learn the answers to 12 sector job interview questions.

The key to passing job interviews in preparation and practice, this sounds obvious but is often overlooked, with the average interviewee spending around only 60 minutes preparing for their job interview.

This article will help you to prepare and to pass your next job interview in 3 separate ways. 1. You will learn over 10 common asked interview questions for your job position. 2. You will be given an explanation of the type of answer the interviewer is looking for ( a guide to what the employer wants you to discuss ) 3. You will be given an example job interview answer for each individual interview question, allowing you to tweak this answer, making it relevant to your own experiences.

 

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

 

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Need helping to pass your next job interview? You can book a SKYPE Interview Coaching Session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com

  • Learn How to Structure Your Interview Answer
  • Interview Confidence Session – Boost Your Interview Confidence
  • Mock Interview – Practice and Prepare for Your Next Job Interview 

nervous2

Job Interview Questions and Answers for a Sales Manager

 

Job Interview Question 1: 

 

“Tell me about your sales management experience?”

 

One of the most common asked questions in interviews, normally asked at the beginning of an interview, this question gives you the opportunity to deliver a short statement about your experiences and skills relevant to the job position you are applying for.

  • Start with a “selling” line that will highlight your main strength and/or achievement
  • Keep each point brief as you can explain each point again in more detail throughout the interview
  • You want to interest the interviewer and get them to want to know more about you
  • End this answer with a reason why you’re looking for a new job

 

 

 

Job Interview Question 2: 

 

“Give an example of effectively using data analyst”

 

Pick an example of using projection and forecast to confidently predict profit. Explain a negative situation (maybe a decline in sale due to a global natural disaster) explain what data you analysed and how you create a plan to keep profits increasing. End by giving a percentage of profits earnt in that quarter. 

 

 

Job Interview Question 3: 

 

“What skills will your bring to your team and how will you embed these skills to increase overall profit?”

 

To influence the job interview you need to stand out. Don’t fall into the trap of stating common skills. Instead think about what is unique about you, what you can offer but others can’t. As well as explaining the skill, explain how you and this skill, will increase profits. 

   

Job Interview Question 4: 

“Do you work well within a team?”

 

As a manager team work is key. You need to answer this question with an example of how you motivate and lead a team to a successful outcome. Give specifics and explain the outcome. 

Job Interview Question 5: 

“In a one to one with an under performing sales rep, what would you say to motivate them?”

 

This will be a key aspect of your role. Start by saying how you have been in this situation before, then:

  • explain how the employee was under-performing, giving reasons
  • give an overview of your 1 to 1; explain what you did to motivate them
  • state the outcome and increase in profit (percentages work well here)

 

Job Interview Question 6: 

 

“How would you be an asset to us?”

 

Think again about the job specification and the skills needed for this role. Have a paragraph prepared highlighting how you will be able to do the job and what you can bring to the team. It goes without saying that this paragraph should be positive.

 

Job Interview Question 7: 

 

“What are your strengths?”

 

This is one of the most common questions you will be asked. Give an answer relevant to the skills and qualities relevant to the position you are applying to. The interviewer is trying to find if your strengths match the job. For example, if you are applying for a job in a company where accuracy is an important issue, one of your strengths could be that you have an eye for detail. It may useful to find different words to describe similar attributes and qualities in order to avoid repetition.

 

 

 

Interview questions and answers

 

Job Interview Question 8: 

 

“How important is money to you?”

 

Money is important in this role. But you need to be clever, explain how increasing profit by x% is important, but as a manager, what is important is a long term and steady increase in profit. For you, having a motivated team and an embedded and robust process is highly important as these processes and systems will create a continued increase in income

 

 

 

Job Interview Question 9:

 

“Do you know anything about this organisation?”

 

Often one of the first questions you will be asked during the interview, employers want employees who will stay with the company, this question and answer will show the employer that you know the company’s history and feel they will be a good employer to work for.

It also shows the employer that you think ahead and carry out research. Answer this question with:

  • The length the organisation has been operating for.
  • How the company started
  • What services/products the company offers
  • Where they are going (have they won any new contracts)
  • All this information is normally found on the internet; on the company home page or about us page.

 

 

Job Interview Question 10:

 

 

“Do you think you have enough management experience?”

 

If you’re asked this, then the interviewer does not believe you have enough experience. If you have you need to make this clear, explain about your previous experiences and give detail to the parts that are relevant to this new job role.

If you do not have the experience they need, you need to show the employer

you have the skills, qualities and knowledge that will make you equal to people with experience but not necessary the skills. It is also good to add how quick you can pick up the routine of a new job role.

 

 

Job Interview Question 11:

 

“how do you train new sale reps”

 

Training is highly important for new staff. Technical questions like these are designed to check your knowledge base. Explain the different types of training you will embed; induction, sales training, ongoing on development, 1 to 1s etc 

 

Use your answer to showcase your training strategy.

 

 

 

Job Interview Question 12:

“Do you have any questions for me?”

 

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

 

Conclusion 

 

Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers. If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.

 

Interview Preparation Resources

 

Other People Who Read This Article Also Read:

 

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Interview Questions for a Retail Interview at Hotel Chocolate

Interview Questions for a Retail Interview at Hotel Chocolate

 

 

Hotel Chocolate has been serving customer since 2004, with over 90 shops there doing something right. Hotel chocolate want something different in their employees. Before preparing for your job interview with hotel chocolate first look at their values to get a really understanding of what is important to them.

They believe in

Originality – We’re constantly striving to be fresh, creative and innovative, and always one surprising step ahead.

 

Authenticity – Chocolate starts at the roots of the cacao tree. So we got stuck in.

 

Ethics – You work too hard for bad chocolate. They work too hard for cheap cocoa. We’ve been raising the bar for cocoa-growing since 2002.

 

 

You can book an interview coaching session and/or a Mock Interview with an interview coach by e-mailing info@employmentking.co.uk

 

dealing with criticise

10 Interview Questions for a Hotel Chocolate Interview

 

    • Hotel Chocolate Job Interview Question – Can you tell me about your experience in retail and why you want to work in chocolate? 

 

    • Hotel Chocolate Job Interview Question – Why hotel chocolate? 

 

    • Hotel Chocolate Job Interview Question – Give an example of when you have helped a customer? 

 

  • Hotel Chocolate Job Interview Question – What do you know about hotel chocolate and what do we sell?

 

  • Hotel Chocolate Job Interview Question – Give me an example when you have gone above and beyond the call of duty?

 

  • Hotel Chocolate Job Interview Question – How would you have a positive effect on your colleagues and team? 

 

  • Hotel Chocolate Job Interview Question – Do you prefer working in a fast pace environment or a slower one? 

 

  • Hotel Chocolate  Job Interview Question – What is your favorite chocolate? 

 

  • Hotel Chocolate  Job Interview Question – If you were suck on a desert island what would you miss?

 

  • Hotel Chocolate Job Interview Question – Do you have any questions for me?

 

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Interview Questions for a Retail Interview at Thorntons

Interview Questions for a Retail Interview at Thorntons

 

For over 100 years Thorntons has been Britain’s leading premium chocolate manufacturer and retailer. To successfully pass a thorntons job interview you need to show that you are a passionate and talented retailer with a proven ability to be part of a team.

 

You will be confident to make your own decisions whilst your ambition and drive enables you to see new opportunities and to take pride in your achievements

 

 

You can book an interview coaching session and/or a Mock Interview with an interview coach by e-mailing info@employmentking.co.uk

 

dealing with criticise

10 Interview Questions for a Thornton’s Retail Interview

 

    • Thornton’s Job Interview Question – Can you tell me about your retail experience and why you want a job at Thorntons?

 

    • Thornton’s Job Interview Question – What is do you know about Thorntons as an organisation? 

 

    • Thornton’s Job Interview Question – What does customer service mean to you?

 

  • Thornton’s Job Interview Question – Give an example of when you have turnaround an angry customer?

 

  • Thornton’s Job Interview Question – Give me an example when you have gone above and beyond the call of duty to help a customer?

 

  • Thornton’s Job Interview Question – How would you have a positive effect on your colleagues and team? 

 

  • Thornton’s Job Interview Question – What would you do if you seen a co-worker being rude to a customer?

 

  • Thornton’s Job Interview Question – If a customer brought a product and wanted a refund what would you do? 

 

  • Thornton’s Job Interview Question – Why do you believe in Thorntons products? 

 

  • Thornton’s Job Interview Question – Do you have any questions for me?

 

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