Interview Questions for a Retail Interview

Interview Questions for a Retail Interview


Often out of 300 applicants only 6 candidates will be interviewed. In most interviews, but this varies depending on the job sector and employer, you will be asked around 10 questions during a 45 minute interview.

The key to passing job interviews in preparation and practice, this sounds obvious but is often overlooked with the average interviewee spending around only 60 minutes preparing for their job interview.

You can book an interview coaching session and/or a Mock Interview with an interview coach by e-mailing


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10 Interview Questions for:

Retail Interviews


    • Can you tell me a little bit about yourself?


    • What is your experience in retail?


    • What is your understanding of customer service?

  • How would you deal with an angry customer?


  • Give me an example when you have gone above and beyond the call of duty to help a customer?


  • What do you know about our products?


  • What would you do if you seen a co-worker being rude to a customer?


  • If a customer brought a product and after paying for that product they dropped and broke the product, what would you do and why?


  • If it was near closing time and a customer had a large amount of goods they wanted to buy, what would you do?


  • Do you have any questions for me?


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