Interview Questions for a Retail Interview at Thorntons

Retail Interview at Thorntons

 For over 100 years Thorntons has been Britain’s leading premium chocolate manufacturer and retailer. To successfully pass a Thornton job interview you need to show that you are a passionate and talented retailer with a proven ability to be part of a team.

You will be confident to make your own decisions whilst your ambition and drive enables you to see new opportunities and to take pride in your achievements

10 Interview Questions for Thornton’s Retail Interview

Thornton’s Job Interview Question – Can you tell me about your retail experience and why you want a job at Thornton?

Thornton’s Job Interview Question – What is do you know about Thorntons as an organisation? 

Thornton’s Job Interview Question – What does customer service mean to you?

Thornton’s Job Interview Question – Give an example of when you have turned around an angry customer?

Thornton’s Job Interview Question – Give me an example when you have gone above and beyond the call of duty to help a customer?

Thornton’s Job Interview Question – How would you have a positive effect on your colleagues and team? 

Thornton’s Job Interview Question – What would you do if you have seen a co-worker being rude to a customer?

Thornton’s Job Interview Question – If a customer brought a product and wanted a refund what would you do? 

Thornton’s Job Interview Question – Why do you believe in Thorntons products? 

Thornton’s Job Interview Question – Do you have any questions for me?