Job Interview Questions for Harrods

Job Interview Questions for Harrods


Harrods use a very strict and detailed job application and interview process for roles at all levels.

You will first be asked to complete an online application (and to upload your CV) From this successful applicants will complete a telephone interview where you are asked questions relating to the experience you recorded on your application.

If you pass this round you will be invited to the Harrods assessment centre to complete group and individual interview sessions/task. There are 3 interview main stages: 1 with Human Resources, 2 Line Manager Interview (one to one) and 3 a Medical Check.

You will be asked to get involved in a group task – you need to really get involved here and encourage others to also get involved. The assessors at this stage are looking for “team work”

Following this you will be asked to complete a role play. Often this is helping a ‘shopper’ to buy an outfit or to spend £500 they received as a birthday present. The assessors are looking at your confidence and customer service skills.

Prior to the one to one interview section you will also have to stand up in front of the other applicants to present yourself. This is often a 5 minute speech about you and why you want to work for Harrods.


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Job Interview Questions for Harrods

        • Job Interview Question 1: What is your retail experience?


    • Job Interview Question 2: Why do you want to work for Harrods?



    • Job Interview Question 3: What skills and qualities can you bring to Harrods?


      • Job Interview Question 4: What does excellent customer service mean to you? Give me an example of when you have used your customer service skills?


    • Job Interview Question 5: What drives you to excel in work?



    • Job Interview Question 6: Where do you see yourself in five years’ time?



    • Job Interview Question 7: Give me an example of being part of a team, what was the end result?


Interview questions and answers

You will be asked knowledge questions on the department you want to work in IE

        • Job Interview Question 8: What is fois gras?


    • Job Interview Question 9: Name three types of caviar



    • Job Interview Question 10: Name three types of cheese or meat



    • Job Interview Question 11: Do you have any questions to ask me?


Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.


Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers. If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.


Interview Preparation Resources





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