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Job Interview Questions for a Hotel Receptionist

Job Interview Questions for a Hotel Receptionist

      • Job Interview Question 1: What is your experience as a hotel receptionist?
      • Job Interview Question 2: How do you assess the success of a hotel in front of house department?
      • Job Interview Question 3: How does the hotel reception contribute to the strategies and goals of the hotel?

    • Job Interview Question 4: What was quality of standards in previous hotels you have worked in?

 

    • Job Interview Question 5: How do you welcome customers? why is this deemed important?

 

    • Job Interview Question 6: Give an example of going above and beyond to make a guest’s stay enjoyable?

 

      • Job Interview Question 7: How do you recall large amounts of information such as product knowledge, menus, entertainment outlets?

 

 

 

      • Job Interview Question 8: What is key when answering a call from a customer or business associate?

 

 

      • Job Interview Question 9: Give an example of successful multi-tasking while working under pressure?

 

 

      • Job Interview Question 10: What does customer service mean to you?

 

 

      • Job Interview Question 11: How do you manage your day to day duties?

 

 

      • Job Interview Question 12: Do you have any questions to ask?

 

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Job Interview Questions for a Hotel Manager

Hotel Manager Job Interview Questions

  • Job Interview Question 1: Tell me about your experience as a hotel manager?
  • Job Interview Question 2:What are the main responsibilities of a hotel manager?
  • Job Interview Question 3:What is your experience of handling negative customers and feedback?

  • Job Interview Question 4:In your opinion, which hotel department is the most important?
  • Job Interview Question 5: What are the timing of the shift at the front desk?
  • Job Interview Question 6: How will you promote your hotel using social media?
  • Job Interview Question 7: Are you aware of health and safety rules in the workplace?

Interview questions and answers

  • Job Interview Question 8: How do you handle large groups of check-ins, when they all arrive at once?
  • Job Interview Question 9: How will you develop and support your employees?
  • Job IntJob Interview Question 10: Which strategise have you found most successful for customer retention?
  • Job IntJob Interview Question 11: How would you describe your management style?
  • Job Interview Question 12: Do you have any questions for me?