Sell Me This Pencil Job Interview Question

As a young job hunter, I had been invited to an interview for a sales job; I was relatively disinterested in the role but desperate for a job.

I was mortified to be asked within the first five minutes to have to Sell a pencil to the interview panel.

My opening was terrible;

“Erm… do you want to buy this pencil?….It’s really good…erm…you can write things down and then erase them if you don’t like what you wrote…. it only costs about..5p”

At the time I was probably impressed with my performance, it could have been a lot worse, being quite shy and hating being put on the spot I wasn’t what you might deem a natural salesman.

To hear “Is that it?” was a real slap in the face, my prospective employer proceeded to take the pencil from me to take the opportunity to show me how it should be done.

“You there!” he boomed with confidence, pointing a finger directly at me.

“Do you know how many uses this pencil has?”

“No” Came the shaky reply, unsure if this was still a job interview.

“If you owned this amazing Z10 pencil, name three things you would use it for?”

“Erm…writing shopping lists, homework and..I suppose drawing”

“So you want a Z10 pencil that can be used to build lists, create technical drawings and a pencil that will help answer tricky exam questions?”

“Yes..I think-”

“Given a choice would you want to buy a pencil that can create sketches, write lists and can be used to complete all of your homework with ease OR would you buy a pencil that can do all these tasks plus more?..” I was sold.

“…A pencil that can write under water and in outer space, a pencil that can erase mistakes with a flick of the hand using the Z10 Eraser designed by NASA scientists – NOW which would you choose?”

“The last one, sir” – the dynamic had switched to teacher- pupil by this point as he dominated the conversation.

“Now, how much would you pay for this pencil?”

“Erm..well..around…”

“How much is it worth, a pencil that can write in outer space, designed by NASA scientists?” he pressured.

“A pound?” I shouted.

His raised eyebrows signaled that I had given the wrong answer.

No I mean two pounds.”

“So, you want to pay 2 pounds for this pencil, don’t you?” It was agreed.

“Well, as I like you and you have shown yourself to be an affable type of chap, you can buy one Z10 pencil for £2 or 2 for £2.50, what will it be?” he asked while reaching over to take a second similar pencil from his desk tidy.

I left that interview with two pencils, no job offer and the foundations of understanding the importance of sales techniques in job interviews.

2 Steps To Selling Yourself in the Job Interview

Step 1 – Understand the Benefits of the Product

Why do people buy certain goods over other products? What influences a persons’ unconscious mind, when all they originally wanted was a bottle of milk and 30 minutes later they walk out of the supermarket with a bottle of milk nestled amongst a trolley full of impulse purchases that they didn’t initially go in for?

“I don’t want to have to sell myself; I want to be natural, if they don’t like me it’s there loss” DIRECT QUOTE from Thousands of Unemployed people.

To influence the interview you need to first have an end game, what are the 3 key points you want the employer to remember about you?

What 3 pieces of information will secure you a guaranteed job offer? What do you have (skills, qualities, experiences, qualifications, etc) that the other job hunters don’t possess? What are your key selling points? What value will you add to their organisation?

These could include your experience, your attributes, qualities or anything you think the employer would be extremely impressed with.

Every sale person knows the benefits of their product and in the job interview YOU are the product.

Step 2 – Match The Benefits to the Customers Desires

To make a sale you have to match the benefits of the product to your customer’s desires.

If a customer wants a pasta dish and all you sell is burgers and chips you won’t make the sale.

Read the job specification, research the company and ask the interview what type of person they are looking to recruit.

Throughout the interview you need to answer each interview question, referring to at least one of your unique selling points, showing the employer how you can add value to their organisation, forming the employers overall impression of you.

By referring to your unique selling point in a variety of ways, you will be secretly selling your skills to the employer without them realising what you are doing. In marketing the rule of 7 states “a customer needs to see or hear about a product 7 times before they purchase it”

Building A Career In Salesforce

If you are a student looking to build a career in salesforce and salesforce release, then you couldn’t have picked a better time to do so.

Currently, there is a huge scarcity of Salesforce experts in the market and this includes both developers and administrators.

Most companies are making the move towards salesforce and is happening so rapidly that the supply is not being able to keep up. Thus if you want to be part of this lucrative market then you should get started right now.

Here is how you can jumpstart your career as a consultant in Salesforce.

 1.     Create Your Developer Edition

One of the best methods of learning something practical is by using it hands on. it is no different with Salesforce as well. Anybody can create a developer edition and that too for free.

It is fully functioning and can be utilised to learn standard functionality, and also allows for the installation of AppExchange packages. If you are learning salesforce at an advanced level them even APEX code can be installed.

Remember that these free developer editions need to have activity at least once every six months for them not to expire. Also, they are updated with the latest version of salesforce release.

2. Get familiar with the Technicalities

Go to the salesforce website which has all the technical documentation that you will need to start the learning process. There is a lot of content that you need to go through and some of that might not even make sense to you at the beginning. Go to the help section of that website or the salesforce community where you will find a lot of resources to help you out. You can learn about objects, definitions, permissions and so much more.

3. Start at the Beginning

To master something well you will have to start from the basics itself. Go through the online workbook which covers all the basic concepts of salesforce through activity based learning.

Using this workbook, you will be able to create your first application, understand how permissions work, a role, profile and so on. Once you have gone through this interactive workbook you will be able to understand salesforce and some of the technical jargon.

4. Communicate with Other Users

Another great way of picking up a concept is by peer learning.

Every major city will have many salesforce groups which are open to members of the community. These meetings can be joined and attended both free of cost and are fantastic ways for members to share practices, advice, tips and tricks and so on.

Use these groups to network, get to know people, ask questions and present yourself to the community as well. always have business cards with you and talk to the right people. Engaging with the community will surely take you places.

5. Use Social Media

Social media is one of the most powerful tools today. Members of the salesforce community use it all the time to help and connect with other users on platforms like Facebook, Twitter, LinkedIn, WordPress and so on.

If you are not an active member of one of these platforms then it is high time you increase your social media presence. You not only gain knowledge but also network with people across borders using social media tools.

These are some of the popular ways in which students can build a strong career in Salesforce. If you are still hungry for more then try the new interactive website launched by salesforce where you can choose exercises on certain topics and master them in a fun way.

About the author

James Ford is a Salesforce administrator and avid blogger in the community. He writes articles reviewing the latest salesforce release. In his free time, James likes to travel to exotic places with his son and wife.