Job Interview Questions and Answers for Boots

Often out of 300 applicants only 6 candidates will be interviewed. In most interviews, but this varies depending on the job sector and employer, you will be asked around 10 questions during a 45-minute interview.

Job Interview Questions and Answers for Boots

- - - - Job Interview Question 1: What is your experience in retail or customer service?

Give an overview of your retail and experience and highlight 3 key career achievements related to retail. Retail employers would like to hear about teamwork, customer service skills and attitude to work

- - - Job Interview Question 2: What would you do to improve customer service in a Boots store?

Answer this question using the 3 way process. State the problem, give the solution and the outcome. Ideally use a real-life example.

- - - Job Interview Question 3: Are you happy to work unsocial hours

Unsocial hours in retail often refers to late evenings and weekends. As this is a key factor in the retail sector you have to answer yes. When possible give examples of when you have been flexible with working hours

- - - - Job Interview Question 4: Give an example of working successfully in a team?

Again with this question you can use the 3 way process. State the problem, give the solution/team approach and the outcome. Ideally use a real-life example where you took charge of the team

- - - Job Interview Question 5: What do you know about Boots and our products?

Do your research. The ideal applicant will know the products and customer base

- - - Job Interview Question 6: What are your favorite products?

Compare the Boots product to products in competitive stores, explaining why the boots product is better value and quality

- - - Job Interview Question 7: What do you know about our current range of products?

Pick a range and discuss how this range is different to competitors – what are the advantages from the customer’s point of view?

- - - - Job Interview Question 8: How would you help an elderly man in the store?

To answer situation questions, use a real-life example – again use the 3 step process; the elderly man wanted X but couldn’t Y, I A, B and C, this resulted in X, Y and Z – a happy customer

- - - Job Interview Question 9: How would you sell this shampoo to a young woman?

Answer by explaining that you would discuss 2 products explaining the similarities and differences. This helps the customer feel like they have choice, but what often happens is the customer will buy one of the products. If you only discuss one product, the customer can buy or leave it.

- - - Job Interview Question 10: Why do you want to work with boots

You need to show your passion for Boots. Why Boot’s and not topshop or Asda? If you want to work for boots, not any old retail store you are likely to stay saving money on recruitment.

- - - Job Interview Question 11: Do you have any questions for me?

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements. Many people are afraid of job interviews.

April 4, 2015December 13, 2020

10 Strength Based Job Interview Questions

Strength-Based Job Interview Questions

A new style of job interviewing is becoming popular with employers in all sectors – strength-based interviewing.

Rather than using situation interviewing questions, where applicants give examples of their experiences, strength-based interviewing ask you questions on your strengths, preferences, and work style.

As with situation job interviewing, the interviewee can prepare their interview answers by predicting the job interview question.

Below are 10 strength-based interview questions, read the question and prepare your answer in preparation for any forthcoming job interview.

10 Strength-Based Interview Questions

Strength-Based Interview Question 1 – What energies you at work?

Strength-Based Interview Question 2 – What task or duties are you completing when you are using your strengths?

Strength-Based Interview Question 3 – Are you at your best when working in a team or when working on your own initiative?

Strength-Based Interview Question 4 – Which task engages you?

Strength-Based Interview Question 5 – Do you prefer starting or finishing tasks?

Strength-Based Interview Question 6 – Which task come naturally to you?

Strength-Based Interview Question 7 – Do you prefer following orders or completing tasks in your own way?

Strength-Based Interview Question 8 – Describe a successful day?

Strength-Based Interview Question 9 – What is important to you at work?

Strength-Based Interview Question 10 – Do you have any questions for me?

How to answer strength-based job interview questions

The idea for strength-based interveiw questions is for the interviewer to gain an ‘honest’ response from each applicant, as each strength-based question doesn’t have a right or wrong answer.

So be yourself, be truthful.

The idea here is to stop an interviewee from preparing high-scoring job interveiw answers. But applicants can and should prepare for their job interveiw.

When answering strength-based questions, use examples drawn from your industry experience to highlight your level of sector knowledge and your skillset. During the examples, focus the answer on what you did not what the ‘team’ achieved.

For multiple-choice questions, as an example ‘do you prefer starting or finishing tasks?,’ that you have no preference to (you can start or finish tasks) give an example for each option; ‘On X project I enjoyed starting X task because of Y, when working on A I enjoyed finishing the project because of B.’

Be prepared, when answering both options, to be challenged on your preference.

Interveiwers trained in strength-based interviewing will look for non-verbal communication cues to check the congruence of your words and communication.

March 31, 2015November 30, 2020

Air Conditioning Engineer Interview Questions

Job Interview Questions for An Air Conditioning Engineer

- - - - Job Interview Question 1: What is your experience in air conditioning engineering?

- - - - Job Interview Question 2: How does an air condition system work?

- - - - Job Interview Question 3: Explain relative humidity?

- - - - Job Interview Question 4: What are the 3 key parts of an Air Condition Engineer job duties

- - - - Job Interview Question 5: How do you manage your day?

- - - - Job Interview Question 6: How to you ensure you meet industry regulations and health and safety requirements?

- - - - Job Interview Question 7: What is your approach to pricing a new job?

- - - - Job Interview Question 8: What do you check when completing annual maintenance on an air condition system?

- - - - Job Interview Question 9: Give an example of how you applied your problem-solving skills to a design challenge

- - - - Job Interview Question 10: Do you have any questions for me?

February 12, 2015November 17, 2020

The Answers to Postman or Post Women Interview Questions

The answers to the most commonly used postal delivery Interview Questions

The key to passing job interviews in preparation and practice, this sounds obvious but is often overlooked with the average interviewee spending around only 60 minutes preparing for their job interview. This article will give you the questions ask at interviews for the position of a delivery person, and the desired answers – make sure you tweak and personalise these answers to fit your own experience and skill base.

Job Interview Questions and Answers for Royal Mail Delivery Worker:

Job Interview Question 1: Give an example of when you had to work on your own initiative?

In the main, you are responsible for your own post-round, timing and responsible for getting the delivery completed.

The interviewer will ask this question to check if you are self motivated. To answer this question start by saying “in all my roles I have had to work on my own initiative…” and then follow this up with a real-life example.

To get extra bonus points use a story where you have to go above and beyond or where you have had to make a decision without the support of a line manager.

Job Interview Question 2: How would you deal with a customer who is not happy with the royal mail service they have received?

As a customer-facing role, you will at some point throughout your royal mail career come across an unsatisfied customer.

Customers may complain about lost mail, letters then had been ripped or got to wet and even late mail.

The interviewer needs to check if you have the skills to deal with this type of customer and the interviewer will be listening out for an explanation of how you would turn around the customer getting then from being angry to being happy with the service or explanation you give.

To answer this interview questions use an opening line to grab the interviewers attention “This has happened to me before, I had a customer who we called British bull dog, as she had a British bulldog with her when she was complaining…”

By stating that you have dealt with angry customers the interviewer knows you have the experience, all you need to prove now is that you have the skills and knowledge to successful deal with the complaint.

Follow your opening line with this Interview Question 3 Step Process

Step 1 – State the problem “the customer was complaining about X”

Step 2 – Explain what you did to resolve the situation “I did A, B and C…”

Step 3 – Give the outcome “in the end the customer X, Y and Z (with a big smile)..”

Job Interview Question 3: As a post person you will do a lot of walking, how do you keep yourself fit?

Often the role as a delivery person requires someone who enjoys exercise.

Answer the question by giving in detail the amount of exercise you, and how you enjoy walking and being in the fresh air. You can even go as far as saying that you are applying for the role as you enjoy the idea of working outside and getting paid to exercise.

Job Interview Question 4: Give an example of when you worked to a deadline?

The post has to be delivered on time and customers will often complain if their post is 20-30 minutes late. You need to convince the interviewer of your work ethic, your strategy to deliver the post on time and how you enjoy meeting deadlines.

There are several ways to answer this question, one positive answer is to your strategy for meeting deadlines.

“In previous roles I have always met my deadlines. For me the key is in preparation; I would first organise my post depending on the round, as this will make it easy to find the correct letters for each address. I would also look at maps and Google street view to see if there are short cuts between streets. I can easily estate the amount time require to complete the round and use this knowledge to ensure I start the round in enough time to meet the delivery deadlines”

Job Interview Question 5: How do you feel about working in snow or rain, how would you prepare?

The interviewer when asking this question is checking that you understand the details of the position. if you can give details of when you have worked in similar conditions and what you do to stay motived by staying dry and warm.

Job Interview Question 6: Have you ever done a repetitive job before and what did you do to make it easier?

Part of the role as a post-delivery person is to short mail which can be repetitive and walk the same round each and every day. For some people they enjoy repetition, while others don’t. You need to explain how you enjoy this type of work and the benefits repetition brings to a role.

“I really enjoy repetition in a role, for me I like to master a skill and the more repetitious the role the quicker I can complete the task, an example of this is…….”

Job Interview Question 7: Give an example of when you have faced with a particularly difficult situation, what happened?

Questions like this are great as they are open-ended.

If you have a key skill to get across that you haven’t managed to discuss due to previous questions, you can embedded into this answer – such as the customer service story above.

To answer this question resort back to the 3 step process

Step 1 Problem

Step 2 Your solution

Step 3 Outcome

Job Interview Question 8: How would you deal with a customer who is disappointed with the service provided?

When answering any “how would you…” questions use a real example when possible “I had a client once who said she was disappointed with the service the company provided…”

Notice how we refer to the customer being disappointed with the company not you the employee. Follow this up with how you solve the customers issue “to help the customer I asked what she wanted from the service and then made the best effort to provide this…”

Job Interview Question 9: What makes you different than other candidates?

This is the time to really sell yourself and to make yourself stand out from the crowd.

Think about your unique selling point, why you would be a better employee then other applicants, the thing that will make you the best delivery person and tell the interview this in the most positive of ways. “I love working outside, meeting deadlines, im at my best when I work alone, I possess amazing customer service skills – even digs like me!!!”

Use this answer to summarise all your key selling points.

Job Interview Question 10: Do you have any questions for me?

February 11, 2015December 2, 2020

How to answer the “what is your experience” interview question when you have never worked before

Passing job interviews is hard! But it can be even harder when applying for a position when you have no experience in that sector, or for graduates with no experience what so all.

So how do you answer the “what is your experience?” interview question when you have never worked in this role before? This article will teach you one of the techniques to get around this tricky interview question.

First, you need to think about your employability skills and where you gained these skills from.

Many people have volunteered, worked part time while at college or undertook work placements.

When you have never worked in the sector your applying for before, you need to still be able to pull up stories that highlight your skills from previous experiences. A technique to help your creative juices flow is to mindmap skills. Write down a skills “customer service” and mindmap when you have used/or where you gained this skill from

The technique is a 3 step approach to answering the interview question “what is your experience” when you have never worked in this job sector before.

When asked this interview question you need to Step 1. Answer the question in the first answer

As an example, if you have been asked “what is your customer service experience” (applying for a retail position) you can summarise your customer service experience “I have over 2 years of customer service experience”

By stating that you have X years’ experience in this skill, the interviewer will be intrigued and will want to listen to the rest of your interview answer. If this example your customer service experience doesn’t have to be in a retail setting, as customers come in all shapes and forms. If you were, let to say a scout leader, then your customers are your scouts and their parents.

Step 2. Give an example “an example of my customer service experience is when A, B and C…” again the example doesn’t have to be shop related when applying for a retail role, but it does have to highlight your experience in customer service. This second stage is about you explaining how you possess these required criteria. Really sell yourself here.

The final step, Step 3, is to relate your experience to the position you are applying for. Ideally, if you have direct experience in a similar role, you would use this as your example. But because you are using a different context to highlight your experience you need to make it relevant to the employer.

“…this is the same approach I would use in your store if a customer asked X I would A, B and C…”

The 3 Step Approach

The technique to highlight your skill base (because you have no direct experience) is to

Step 1 Answer the question in the first sentence

Step 2 give an example of you using the skill

Step 3 to make the experience relevant to the job role by explaining how you would do X in their company.

In most interview situations, the interviewee who lacks experience will often just state that “I haven’t really done that before.”

This type of answer will only lead to a lack of job offers. Most employers when recruiting low-paid positions are more interested in people’s work ethic, commitment and skill base, as they are willing to mentor and train new employees which is why the wage is set low.

Employers looking for high-paid staff required highly experienced employees who can join their company and with only a quick indication can carry out the required job duties.

By explaining how you have the skill and how you will transfer this skill to the new role the employer will see you as a positive investment.

January 12, 2015November 17, 2020

Nail Technician Interview Questions

Why do experienced applicants fail job interviews? Often it is because they don’t understand what type of answer (or information) the employer requires from their pre-planned interview question. Often in a 45-minute job interview, the interviewer will ask around 10 nail tech job interview questions. Each question has been chosen to uncover if you meet specific criteria on the job spec.

To gain a job as a Nail Tech, you need to know why the employer is asking a certain interview question. Below you will find 10 Nail Tech Interview Questions and an explanation of why the interviewer is asking this question.

Interview Questions for a Nail Technician Interview

1. Tell me about your experience?

One of the most common asked questions in interviews normally asked at the beginning of an interview, this question gives you the opportunity to deliver a short statement about your experiences and skills relevant to the job position you are applying for.

Start with a “selling” line that will highlight your main strength and/or achievement
Keep each point brief as you can explain each point again in more detail throughout the interview
You want to interest the interviewer and get them to want to know more about you
End this answer with a reason why you’re looking for a new job

2. What the day to day duties of a nail technician?

This question is designed to check if you know about the required duties and skills for this role. Often applicants applying for this type of role may try to “bluff” the application and this question will uncover the applicant’s knowledge. To answer this question split your answer into 3 key sections; job overview, customer retention and your unique selling point

3. What experience do you have in this field?

For this question, you first need to read and understand the job specification, as this will tell you what experience the interviewer is looking for. Your answer should relate your experience and achievements to that of the job role. Often interviewees will talk about experiences that are not relevant to the job role, this will only lead to the employer becoming uninterested in you.

4. How would your colleagues describe you?

Interviewers enjoy hearing quotes, have a couple of quotes prepared from people at your previous job “David always said I was….” and use statements like: “In my last job I was always known for…”

By giving quotes from a named person can be as effective as giving the interviewer a written reference.

5. Aren’t you overqualified for this role?

Employers are always worried that an employee who is overqualified for a position, will take the job once offered and leave when offered a better-paid position relevant to their qualifications. Answer by stating how much you enjoy this type of work and how this is a career move, not just a job. It is also good to highlight that you would pick this job over one relevant with your qualifications. Never say you’re looking for work with less responsibility or stress – keep the answer positive. “For me, this is a career move, not just a job. I am really interested in this industry and would choose this role over one with higher pay, relevant to my passed qualifications”

6. Describe two or three major trends in this sector?

Passionate nail tech needs to know the latest trends and techniques used in the sector. This simple question is to uncover your knowledge. To stand out explain the pro’s and con’s of each trend, how you have used this technique and what you think will be the future trends. You can also relate to conferences, training and communities you belong to/have attended to show how for you this isn’t a job but a passion

7. What are your strengths?

This is one of the most common questions you will be asked. Give an answer relevant to the skills and qualities relevant to the position you are applying to. The interviewer is trying to find if your strengths match the job. For example, if you are applying for a job where accuracy is an important issue, one of your strengths could be that you have an eye for detail.It may useful to find different words to describe similar attributes and qualities in order to avoid repetition.

8. Why Should We Hire You?

A great question for selling yourself, if you have already talked about your skills and qualities, give a brief answer around your relevant experience-keep this general, as an example add up the number of years experience you have rather than giving individual dates. This answer should highlight the benefits you will bring to the organization. Think-what makes me stick out from the other candidates?

9. What techniques do you employ as a nail technician?

Employers like to get their money’s worth. The more you can offer in terms of skills, qualities and techniques the more likely you will be the applicant who id offered the job. To answer this question give real examples of techniques you use and also back this up by quoting past clients.

10. Do you have any questions for me?

Good questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

December 4, 2014December 5, 2020

Job Interview Questions for a Civil Engineer

Job Interview Questions for A Civil Engineer

- - - - Job Interview Question 1: What is your experience in civil engineering?

- - - - Job Interview Question 2: Explain Batching, Mixing, Transport and Compacting in regards to concrete processing?

- - - - Job Interview Question 3: Explain why are steel plates inserted inside bearings in elastomeric bearings?

- - - - Job Interview Question 4: What is the difference between a civil engineer and an engineering technician?

- - - - Job Interview Question 5: How do you project manage civil engineering jobs?

- - - - Job Interview Question 6: How to you ensure you meet industry regulations and health and safety requirements?

- - - - Job Interview Question 7: What is your approach to drawing up timescales for a project?

- - - - Job Interview Question 8: Why are steel plates inserted inside bearings in elastomeric bearings?

- - - - Job Interview Question 9: Give an example of how you applied your problem-solving skills to a design challenge

- - - - Job Interview Question 10: Do you have any questions for me?

November 27, 2014December 5, 2020

Job Interview Questions for Dorothy Perkins

On average you and 5-6 other job applicants will be invited to the job interview.

To secure a job offer you need to highlight your key sills, experience and your unique selling point. Remember at this stage you have beat 300 other applicants – the employer likes you! With this in mind you simply need to show the employer that you can add more value to the team then the other 5-6 interviewees.

Job Interview Questions for Dorthy Perkins

- - - - Job Interview Question 1: Tell me about your retail and customer service experience?

- - - Job Interview Question 2: Why do you want to work for Dorothy Perkins?

- - - Job Interview Question 3: Why is the Dorothy Perkings brand important?

- - - - Job Interview Question 4: Give me an example of when you have used your customer service skills to boost sales?

- - - Job Interview Question 5: Describe our customer base and what you would do to retain Dorothy Perkins customers?

- - - Job Interview Question 6: Why is online shopping a key aspect in Dorothy Perkins?

- - - Job Interview Question 7: Give me an example of being part of a team, what was the end result?

- - - - Job Interview Question 8: When you enter our store what attracts you the most?

- - - Job Interview Question 9: What would you do to improve customer service standards in our store?

- - - Job Interview Question 10: What experience do you think our customers want from the Dorothy Perkins experience?

- - - Job Interview Question 11: Do you have any questions to ask me?

November 20, 2014December 5, 2020

Job Interview Questions for Zara

On average you and 5-6 other job applicants will be invited to the job interview. To secure a job offer you need to highlight your key skills, experience and your unique selling point.

Remember at this stage you have beat 300 other applicants – the employer likes you! With this in mind, you simply need to show the employer that you can add more value to the team than the other 5-6 interviewees.

Job Interview Questions for A Retail Job at Zara

- - - - Job Interview Question 1: What is your retail experience?

- - Job Interview Question 2: Why do you want to work in zara?

- - Job Interview Question 3: What skills and qualities can you bring to Zara that others cant?

- - - Job Interview Question 4: Give me an example of when you have used your customer service skills to boost sales?

- - Job Interview Question 5: Describe our customer base?

- - Job Interview Question 6: What is the difference between online customers and shop customers?

- - Job Interview Question 7: Give me an example of being part of a team, what was the end result?

- - - - Job Interview Question 8: When you enter our store what attracts you the most?

- - Job Interview Question 9: What would you consider to be our best seller?

- - Job Interview Question 10: What experience do you think our customers want from the Zara experience?

- - Job Interview Question 11: Do you have any questions to ask me?

November 18, 2014December 5, 2020

Job Interview Questions for a Hotel Receptionist

- - Job Interview Question 1: What is your experience as a hotel receptionist?
  - Job Interview Question 2: How do you assess the success of a hotel in front of house department?
  - Job Interview Question 3: How does the hotel reception contribute to the strategies and goals of the hotel?

- Job Interview Question 4: What was quality of standards in previous hotels you have worked in?

- Job Interview Question 5: How do you welcome customers? why is this deemed important?

- Job Interview Question 6: Give an example of going above and beyond to make a guest’s stay enjoyable?

- - Job Interview Question 7: How do you recall large amounts of information such as product knowledge, menus, entertainment outlets?

- - Job Interview Question 8: What is key when answering a call from a customer or business associate?

- - Job Interview Question 9: Give an example of successful multi-tasking while working under pressure?

- - Job Interview Question 10: What does customer service mean to you?

- - Job Interview Question 11: How do you manage your day to day duties?

- - Job Interview Question 12: Do you have any questions to ask?